Distance Sales Agreement

ARTICLE 1 – PARTIES

1.1 SELLER

Title: CAN KARDEŞLER KURUYEMİŞ SAN. TİC. LTD. ŞTİ.
Address: Mustafa Kemal Atatürk Blvd. No:6, A.O.S.B., Çiğli / İzmir, Türkiye
Phone: +90 850 259 22 26
Fax: +90 850 259 22 26
E-mail: info@cankardeslerkuruyemis.com

1.2 BUYER

Name / Surname / Title:
Address:
Phone:
E-mail:
Turkish ID No:

ARTICLE 2 – SUBJECT

The subject of this Agreement is the determination of the rights and obligations of the Parties, in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts, regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER has ordered electronically via the Can Kardeşler Kuruyemiş website owned by the SELLER.

ARTICLE 3 – PRODUCT SUBJECT TO THE AGREEMENT

Date:

Shipping Fee:

The type, kind, quantity, brand/model, color, and sales price of the products are as specified above.

Payment Method:
Delivery Address:

ARTICLE 4 – GENERAL PROVISIONS

4.1 The BUYER declares that they have read and understood the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product subject to the Agreement on the Can Kardeşler Kuruyemiş website and have provided the necessary confirmation electronically.

4.2 The product subject to the Agreement shall be delivered to the BUYER or to the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER’s place of residence, provided that it does not exceed the legal period of 30 days.

4.3 If the product subject to the Agreement is to be delivered to a person/organization other than the BUYER, the SELLER shall not be held responsible if such person/organization refuses to accept the delivery.

4.4 The SELLER is responsible for delivering the product subject to the Agreement in a sound, complete condition, in accordance with the specifications stated in the order, together with any warranty certificates and user manuals, if applicable.

4.5 Delivery of the product subject to the Agreement is conditional upon the signed copy of this Agreement reaching the SELLER and the product price being paid via the payment method preferred by the BUYER. If the product price is not paid or is cancelled in bank records for any reason, the SELLER shall be deemed released from its obligation to deliver the product.

4.6 If, after delivery of the product, the BUYER’s credit card is unlawfully or unfairly used by unauthorized persons through no fault of the BUYER, and the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER must send the product to the SELLER within 3 days, provided that the product has been delivered to the BUYER. In this case, shipping costs shall be borne by the BUYER.

4.7 If the SELLER cannot deliver the product subject to the Agreement within the specified period due to force majeure events or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER shall notify the BUYER. In this case, the BUYER may choose one of the following rights: cancellation of the order, replacement of the product with an equivalent product if available, and/or postponement of delivery until the obstacle is removed. If the BUYER cancels the order, the amount paid shall be refunded to the BUYER in cash and in full within 10 days.

4.8 Defective or faulty products, whether sold with or without a warranty certificate, may be sent to the SELLER for repair within the warranty conditions. In such cases, shipping costs shall be borne by the SELLER.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal within 14 days from the date the product subject to the Agreement is delivered to the BUYER or to the person/organization at the address indicated. To exercise the right of withdrawal, the BUYER must notify the SELLER by fax, e-mail, or phone within this period, and the product must not have been used in accordance with the provisions of Article 6.

In case of exercising the right of withdrawal, the BUYER must return the original invoice and a copy of the cargo delivery receipt showing that the product delivered to the BUYER or a third party has been sent back to the SELLER. The product price shall be refunded to the BUYER within 14 days following receipt of these documents. If the original invoice is not returned, VAT and other statutory obligations, if any, cannot be refunded. The shipping cost of the returned product due to withdrawal shall be borne by the SELLER.

ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised for products that cannot be returned by nature, single-use products, copyable software and programs, rapidly perishable products, or products past their expiration date. For the following products, the right of withdrawal may only be exercised if the packaging has not been opened, the product has not been damaged, and the product has not been used:

  • Portable computers (returns are not accepted once the original operating system has been installed)

  • All kinds of software and programs

  • DVD, VCD, CD, and cassette products

  • Computer and stationery consumables (toner, cartridges, ribbons, etc.)

  • All kinds of cosmetic products

  • Mobile phone prepaid credit orders

ARTICLE 7 – COMPETENT COURT

In the implementation of this Agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, and Consumer Courts at the place of residence of the BUYER or the SELLER, shall have jurisdiction.

By placing an order, the BUYER shall be deemed to have accepted all the terms and conditions of this Agreement.

SELLER
CAN KARDEŞLER KURUYEMİŞ SAN. TİC. LTD. ŞTİ.

BUYER
Name / Surname:

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